Privacy Policy
At Technolutions, we respect and protect the privacy of our customers and those who use our website. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to the Technolutions website and its products and services.
If you have questions or concerns regarding this privacy statement, you should first contact Technolutions as described below.
Technolutions complies with the EU and Swiss Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union and the Swiss Confederation.
Information Collection and Use by Technolutions
Technolutions may collect information on behalf of third parties, such as colleges and universities. This information is subject to their published privacy policies. Technolutions will not share this information with additional parties beyond how it is described in this policy.
Our website offers several opportunities for visitors to register for promotional and informational mailings, online webinars and resources, and for assistance in evaluating our products and services. These registration forms enable users to opt-in to Technolutions’s mailing lists and require users to give contact information (such as name and email address). We use this contact information to send information about our company and our products and services. Notice is given at the point of collection to enable users to choose whether or not they consent to the usage terms. Those who have signed up and subsequently wish to withdraw their participation may opt-out of receiving future mailings at any time (see the choice/opt-out section below).
We also keep track of activity on our website via log files stored on our web servers. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. We use our logs of your website activity to assist us in offering you a personalized Web experience, to assist you with technical support, to diagnose problems with our server, to administer our website and to tailor our product and service offerings to you.
Information collected via third-party APIs is not used to develop, improve, or train generalized AI and/or ML models.
Information Collection and Use by Our Customers
You may be asked to provide certain personal information to our customers in connection with their use of our products and services, such as when you respond to a survey or register for an event. If you choose to provide personal information to one of our customers, you should review the individual privacy policy of that customer. Our customers may upload contact information they have collected through other means. This information may contain third party personal information such as email addresses. Technolutions is not responsible for the privacy practices of our customers.
Security and Privacy
We take every precaution to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we collect sensitive account information such as credit card numbers, we protect its transmission through the use of encryption such as the Secure Socket Layer (SSL) protocol.
Technolutions takes care to reinforce the importance of our website visitors’ security and privacy among our employees. Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
We will never share, sell, or rent your personal information with third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). The contracts prohibit them from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may also disclose certain information to partners who introduced you to Technolutions’s services. Lastly, we may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request.
Cookies and Web Beacons
We use a variety of technologies on our sites. Among these are cookies: a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember your browser in the future. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a unique number. When you visit our website, open our email, or encounter our services online (perhaps on a customer’s website) we may send you a cookie. Cookies may be used in many ways: they allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs, and track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our website easier by recognizing you when you return and helping to provide you with a customized experience.
Usage of a cookie is in no way linked to any personally identifiable information while on our site. You have the ability to accept or decline cookies by modifying the settings in your browser. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our website. For more information on how to manage cookies in your web browser, see http://www.aboutcookies.org.
Some of our web pages, emails, and other online content may contain electronic images known as web beacons, also known as single-pixel GIFs, which are invisible graphical images. These web beacons allow us to count users who have visited our web pages, seen our ads, or opened our email. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).
Web Beacons cannot be declined when delivered via a regular web page. However, Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Choice/Opt-out
Technolutions’ Anti-Spam Policy tolerates only permission-based email. Users always have the opportunity to opt-out or change preferences via a link in the footer of all non-transactional email messages. These options are made available when you sign-up for our email lists and in email messages delivered from our company. Alternatively, you may email us at support@technolutions.com. In addition, anyone receiving emails from Technolutions on behalf of our customers always has the opportunity to opt-out of email messages via the opt-out link included in the link in the footer of the message. If you believe that you have received an unsolicited commercial email from Technolutions on behalf of any of our customers, you may report it to us at support@technolutions.com.
Some communications (e.g. important account notifications and billing information) are considered transactional and are necessary for all Technolutions customers. You must cancel your Technolutions account to unsubscribe from these communications. To cancel your Technolutions account, please email us at support@technolutions.com.
Requesting Data Deletion
You can request the deletion of your personal data at any time by contacting our customer support team at support@technolutions.com. Once we receive your request, we will verify your identity to ensure the security of your data.
Deletion Process
Upon confirmation of your request, we will:
Erase Your Data: Remove all personal information associated with your account from our active databases.
Notify Third Parties: Inform any third parties with whom we have shared your data to delete your information from their records.
Archival and Backup: Remove your data from our backups and archival systems within a reasonable time frame.
Exceptions
Certain data may be retained for legal, regulatory, or security reasons, such as to comply with financial or fraud prevention regulations. In such cases, your data will be securely stored and protected until it is no longer required.
Access to Personal Information
You can update your account information, including your organizational information and email address, by logging in to the appropriate Technolutions system. Account information such as your user name and password can be changed by logging in and then clicking on the account links on pages.
Links
Some of our sites provide links to third-party websites, such as those of our business partners. While on these sites, Technolutions or its partners may collect information about you. Because Technolutions does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.
Notification of Changes
If we decide to change our privacy policy in any material way, we will post those changes on the Technolutions Website so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
This policy is in effect as of November 2024.
Contact Information
Technolutions
157 Church Street 22nd Floor
New Haven, CT 06510
Telephone 203-404-4835